Account Manager

Do you enjoy building relationships, taking ownership of projects and being actively creative?

We are looking for an experienced Account Manager to proactively manage a portfolio of clients. The Client Services team is at the heart of FINALLY - this role is all about ensuring we have happy customers and a successful business.


Who are we?

FINALLY are a global award-winning B2B inbound marketing agency, specialising in engineering and manufacturing. Based in Canterbury, Kent, FINALLY is a place where everyone is treated equally and given the opportunity and responsibility to grow and reach their potential. We are a thriving, ambitious organisation that will take you on a real career journey. We believe in continually making progress both internally for our staff and externally for our clients. We operate flexible and remote working, in order that our team can manage both their time and workload in a way that is beneficial for both the company and themselves.


Who are you?

The ideal candidate will have a passion for project management, including owning and monitoring projects, budgets and initiatives that can drive additional revenue. You will possess both excellent communication and organisational skills, along with the ability to unite multidisciplinary teams. As an Account Manager you will be confident, bold and eager to make active contributions to marketing strategies.

You will have 2+ years experience in an Account Management role, preferably within an agency.


What does the job involve?

This is an influential and wide-ranging role that will include the following:

  • Building and maintaining strong relationships with clients, ensuring their expectations are set and managed.
  • Providing counsel to clients on solutions to communications across all touch points.
  • Defining and monitoring project scope, managing budgets, assigning internal and external resources and interpreting client needs.
  • Preparing detailed work briefs for multidisciplinary teams and supporting them on ongoing tasks.
  • Contributing creative ideas for ongoing marketing campaigns.
  • Monitoring and reporting on activity performance.
  • Facilitating teamwork across client and agency teams, building a can do attitude inside the agency and externally.
  • Presenting work to clients and making active contributions in client meetings.


What’s in it for you?

You will be joining a supportive and creative team of people and given a high level of responsibility and autonomy. It really is a sociable, positive place to work with socials (when we can!), the occasional pub lunch and of course music bingo!

Everyone at FINALLY is fully trusted to own their work, and we operate both flexible and remote working. We strive to be the marketing agency of choice to work with and work for, through a culture of transparency and education. We will continuously invest in your personal development to help you grow in knowledge and confidence.


The way we work:

  • A reduced 35 hour week.
  • Core hours 10.00-15.00.
  • Flexible working outside of these hours.
  • Remote working option at all times.
  • Generous holiday allowance.
  • Salary range: £23k - £27k DOE.


Closing Date: Friday 31st May.

Reports to: Head of Client Services

Location: Must live in a commutable distance to Canterbury, Kent


Don’t be afraid to be creative - good luck!


black brush stroke


Please fill out the contact form and one of our team will be in touch.