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Account Manager

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Job Description

There are more opportunities than ever in today's job market, so you need to find a compelling choice for your next step.

A choice that gives you the opportunity to be valued for your talents, expertise, and skill.

We have just that.

Finally Agency seeks an experienced Account Manager who is ready to take on new challenges and provide exceptional service and support to our engineering and manufacturing clients.

You’ll serve as a strategic partner to our clients and be their voice and representative internally. You’ll focus on fostering and nurturing relationships with them, work hard to grow their accounts, and collaborate with our Project Managers to ensure their projects' successful delivery.

At Finally Agency, you'll need to find change exciting, not fearful. Our team move quickly to keep up with our fast-moving clients and projects.

Our Account Managers are the frontline of our agency, so you'll need to embody our values and company culture unwaveringly. We go into more detail in The Breakdown below.

You'll benefit from a salary of £38-£50k (doe) and a reduced 35-hour working week. We're a hybrid agency dedicated to promoting our staff's health and wellbeing. Our "core-hours" scheme asks employees to work 10am - 3pm Monday to Friday; it's your choice how and when to complete your remaining.

All our staff are fully equipped to work remotely; however, we ask that you live within a commutable distance of our Canterbury office for when face-to-face collaboration is needed.

You'll also benefit from a range of healthcare benefits, annual training and wellbeing budgets, access to trade shows and exhibitions, plus regular company social events.


Our modern and spacious office features a podcast studio, chill-out lounge, and is just a stone's throw from Canterbury West railway station, with fantastic high-speed links to Central London. The city's best bars and restaurants are also on our doorstep - perfect for a post-work pint.

If you're interested in taking ownership of clients and managing detailed marketing campaigns, Finally Agency's Account Management role and close-knit team are perfect for you.


The breakdown

Our requirements

  • A minimum of 2 years Account Management experience essential.
  • Marketing background and experience within an agency are essential.
  • In-depth client industry insight, and armed with strong communication, customer service, and negotiation skills.
  • Proficient in agency offerings and can articulate these to clients.
  • Confident and capable of resolving issues quickly and professionally.
  • Expertise in integrating various agency services for comprehensive client solutions.
  • The ability to foster long-term strategic client partnerships, and capable of anticipating client needs.
  • An unwavering team player who can work effectively with each of our creative departments.

The role

  • Responsible for managing our growing portfolio of clients and projects.
  • Responsible for building and maintaining strategic relationships with our clients and serving as their voice internally.
  • Works closely with Head of Client Services to establish goals for projects and client communication.
  • Work alongside our Project Management team to ensure the successful scope and delivery of client projects and campaigns.
  • Maintain judgement of creative ideas and proposals
  • Communicate actively with creative disciplines.
  • Strong desire for FINALLY to be seen as a thought leader.
  • Works closely with the Head of Client Services to introduce new initiatives.


Our values

Overcome Obstacles

  • Dust yourself down and try again.
  • You can’t win ‘em all, and you don’t have to.
  • Laugh in the face of adversity.

Stay Hungry

  • Keep watering the seed and watch it grow.
  • Quench your thirst for knowledge and improvement.
  • Think, “Where do I want to be this time next year?”.

Find Change Comfortable

  • Be excited, not nervous about what’s around the corner.
  • Press the big red button and see what happens.
  • Embrace the unexpected.

Keep It Positive

  • More “can-do” than attitude.
  • Beautiful things happen when we work together.
  • Motivate, educate, and always enjoy the ride.

Take Ownership

  • Get satisfaction from delivering amazing work on time.
  • Know when to say “yes”, and when to say “no”.
  • Everyone loves ticking off their To-Do list.
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Apply for roles today.

To apply for one of our roles, fill out the form below.  Got a quick question about working with us? Drop a message on our live chat and myself or a team member will get back to you. 

Julie Gilson Head of People